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線上購票：信用卡付款
網路購票
爲避免現場購票踴躍，延誤您入場時間及心情，建議您多使用網路購票與手機（ APP ）購票。使用本服務前，請先加入 udn 售票網會員。結帳前請確認購票人（需為 udn 售票網會員）基本資料，並輸入購票人本人之信用卡號，產生訂單編號始完成交易。
手機（ APP ）購票
使用本服務前，請先加入 udn 售票網會員。詳細購票流程，請參考 udn 售票網 APP 之「新手上路」。APP 下載方式：請進入 App Store 或 Google play 商店，輸入「 udn 售票網」搜尋下載。
※手機系統須為安卓4.4以上版本/iOS 10.0以上版本；且不適用於OPPO R11手機。
Online Ticketing: Credit Card Payment
Official Website
To avoid long waiting and delays at on-site ticket counters, we recommend using the online official website or mobile app to book tickets. Please register as a UDN Ticket Website member before using this service. Before checkout, confirm the buyer’s (must be a UDN member) information and enter the credit card number of the ticket purchaser. A transaction is complete only when an order number is generated.
App
Please register as a UDN Ticket Website member before using this service. For a detailed guide, refer to the “新手上路” section in the UDN Ticket App.
To download the app, go to the App Store or Google Play and search for “udn售票網”.
※ App requires Android version 4.4 or above / iOS version 10.0 or above. Not compatible with OPPO R11 devices.
線上購票：ATM轉帳
■ 虛擬帳號會隨每筆訂單不同而產生不同帳號，可透過金融卡或網路轉帳的方式進行轉帳匯款，惟不接受郵局或銀行臨櫃匯款。
■ 選擇虛擬帳號訂購票券者須於指定繳款期限前完成匯款動作，方算正式成立訂單。
■ 虛擬帳號ATM繳款期限為訂單成立時間次日的23時59分。
例：3/1訂單成立，請於3/2 23:59前完成匯款。
逾繳款期限未匯款，該虛擬帳號將失效，該筆訂單亦會自動取消；若為劃位節目，原座位亦會釋出。
若逾期未完成匯款，請重新訂購，並使用新的虛擬帳號，以及依照新的繳款期限進行匯款。
■ 銷售結束前一日，不開放ATM轉帳付款。
■ 匯款金額請勿短少或是溢繳，只要金額不符合訂單應付金額，將無法完成匯款。
■ 每筆訂單的虛擬帳號皆不同，請勿將同組虛擬帳號用於不同訂單匯款。
■ ATM轉帳手續費需請匯款人自行吸收。
Online Ticketing: ATM Transfer
■ A unique virtual account number is generated for each order and can be used for transfer via debit card or online banking. Post office or over-the-counter wire transfer are not accepted.
■ Payment must be completed before the payment deadline to confirm the order.
■ The deadline for virtual account payment is 23:59 on the next day after the order is created.
Example: If your order is placed on 3/1, please complete payment by 3/2 before 23:59.
If payment is not made before the deadline, the virtual account will expire, and the order will be automatically canceled. For reserved seating events, the seats will be released.
If your order is canceled due to missed payment, please reorder and use the new virtual account before its payment deadline.
■ ATM transfer payment will not be available one day before the end of ticket sales
■ The transfer amount must match the exact order amount. Overpayments or underpayments will cause the transaction to fail.
■ Each virtual account is unique to one order. Do not use the same account number for different orders.
■ Any transaction fees from ATM transfers are the responsibility of the remitter.
線上購票：LINE Pay付款
■ 請確認已有開通LINE Pay服務。
■ 若使用行動裝置購票，請確認已有安裝LINE。
■ 結帳流程付款方式請選擇LINE Pay。
■ 請依照LINE Pay畫面指示操作，完成付款。
Online Ticketing: LINE Pay Payment
■ Please ensure you have activated your LINE Pay service.
■ If purchasing via a mobile device, please make sure the LINE app is installed.
■ Choose LINE Pay as the payment method.
■ Follow the instructions in the LINE Pay to complete the payment.
手機 ( App ) 取票
(1) udn 售票網提供 iOS(iOS10.0以上)及 Android(Android4.4以上)系統行動用戶專屬 App，進行行動購票及取票使用。App下載方式：請進入App Store或Google play商店，輸入「udn 售票網」搜尋下載。※不適用於OPPO廠牌部份型號手機。
(2) 線上購票過程中如選擇手機 App 取票，用戶可於訂單完成後往本 App 中「我的票券」專區『已取票券』確認票券。
(3) 建議您，前往觀賞展覽或表演前，請確認手機已攜帶且電量足夠，以免影響您的入場權益。
(4) 入場前，請保持行動網路有效連線及 udn 售票網手機 APP 正常運作，入場時得以出示該活動之電子票券 QR code，由現場工作人員驗證無誤後即可入場。（請注意：入場驗證僅接受原版電子票券 QR code，照片截圖或列印等方式皆不受理）。
(5) 使用手機 App 購/取票，不額外收取系統服務費。手機 App 相關退票辦法，請參考「常見問題」。
(1) The UDN Ticket App is available for iOS (version 10.0 or above) and Android (version 4.4 or above) users for mobile ticket purchases and collection. To download the app, search for ‘udn售票網’ on the App Store or Google Play. ※ Not compatible with some OPPO phone models.
(2) If you select Mobile App Ticket Collection during the online purchase process, you can access your tickets in the app under “My Tickets我的票券” > “Collected Tickets已取票券” after completing the order.
(3) Before attending the event or exhibition, please ensure your mobile device is with you and sufficiently charged to avoid affecting your entry.
(4) To enter the venue, ensure your mobile device has a stable internet connection and the UDN Ticket App is functioning properly. Present the original QR code of the e-ticket for the event via the app. On-site staff will scan and verify it for admission.
※ Screenshots or printed versions of the QR code will not be accepted for entry.
(5) No additional service fee is charged for ticket purchases or collections made via the mobile app. For information on ticket refunds via the app, please refer to the FAQ ‘常見問題’section.
超商取票
(1) udn售票網提供 「7- ELEVEN ibon」、「全家 Fami-Port」、「萊爾富Life-ET」取票服務，歡迎多加利用。
點此參考ibon取票流程 點此參考全家取票流程 點此參考萊爾富取票流程
(2) 網路購票選擇「超商取票」，購票完成後即可前往超商機台取票。每筆訂單須收取系統處理費NT$30元。
(3) 前往取票時，請於超商機台輸入「身分證字號」或「護照或居留證號碼」及「8碼取票號碼」，先取得「取票憑證」後，並於10分鐘之內至櫃檯領取票券。
(4) 建議您訂購完成後儘早前往超商取票。活動逾期未取票者視同售出，恕不接受退換票或退費。
(1) Tickets can be collected at the following convenience store kiosks: 7-ELEVEN ibon、FamilyMart FamiPort、Hi-Life Life-ET。
(2) If you select 「Convenience Store Collection」 when purchasing online, you can collect your ticket at the kiosk after completing the order. A NT$30 handling fee will be charged per order.
(3) At the kiosk, input your National ID number and the 8-digit pickup code to receive a payment slip. Present this slip at the counter within 10 minutes to pay the handling fee and collect your ticket.
(4) It is recommended to collect your tickets as soon as possible after placing your order.
Please keep the tickets safely after collection. Tickets not collected before the deadline will be treated as sold and are non-refundable and non-exchangeable.
國內郵寄
(1) 請務必填妥會員真實姓名、聯絡資料、寄送地址，並確認白天有人收掛號信件，以利票券順利寄達。
(2) 每筆訂單需收取 NT$50元系統處理費，請確認您所要購買的節目皆選購完畢後，再執行結帳，以免重複收取費用。訂購完成後若取消訂單或退換票，恕無法退回NT$50元系統處理費，敬請見諒。
(3) 外島地區、海外地區(台灣以外地區)不提供寄送服務，填寫海外地址者，本公司保留接單與否之權利。
(4) 若您需郵寄不同地點，請分次結帳，並分別填入您要寄送的地址。
(5) 開演前10日不開放國內郵寄取票方式。
(1) Please ensure that your full name, contact information, and address are filled accurately. Make sure that receiving the registered mail is available.
(2) A NT$50 handling fee will be charged per order. Please confirm all tickets are selected before checking out to avoid multiple charges. If the order is canceled or refunded after purchase, the NT$50 fee will not be refunded.
(3) Mail delivery is not available to offshore islands or overseas regions (outside Taiwan). If an overseas address is entered, the company reserves the right to accept or cancel the order.
(4) If you need to send tickets to different addresses, please place separate orders and enter each address accordingly.
(5) Mail delivery will not be available within 10 days before the event date.
依文化部於中華民國107年5月16日文藝字第10710128232號公告修定之『藝文表演票券定型化契約應記載及不得記載事項』第六條退、換票機制，主辦單位可依藝文表演之性質，就四種方案擇一公告，作為退(換)票之處理機制：
方案一：退(換)票應於演出日10日前(不含演出日)；退票手續費為票面金額10%。
※ 舉例：6/16 的演出，最晚需於 6/5 前申請退票。
※若購買套票組合(包括但不限於贈品、兌換券或搭配其他聯合活動)，退票亦需整個套票組合包裝完整連同票券退回，無法退單張票券。
※活動若因故延期或取消，請您依照主辦單位公布之退票訊息辦理退票，主辦單位恕不負責票面金額以外之費用。
※若票券尚未領取，可直接登入網站於「交易記錄」操作退票。
※已取票券退票受理日以「寄達」本公司日期為準(非以郵戳或寄件日期為準，請自行計算寄達時間，逾期寄達恕不受理)。若逾期、缺件或申請書填寫不全，則無法受理。